Error 1310 or 1304: Error Writing to File During Installation

Issue:

During software installation, one of the following error messages may appear:

• Error 1310: Error writing to file. Verify that you have access to that directory.
• Error 1304: Error writing to file. Verify that you have access to that directory.
• Error 1310. Error writing to file: C:\Program Files\CommonFiles\Autodesk Shared\Autodesk Robot Structural Analysis Engine2017Q4\System\Cfg \viewconf.oo. Verify that you have access to thatdirectory.

Cause

This issue typically occurs due to insufficient write permissions for specific directories or files during the installation process, or interference from security software or malware.

Solusi

To resolve this issue, try the following solutions in order:

1. Close Background Applications

Exit all software that might affect file permissions, such as antivirus programs (McAfee).

2. Repair Folder Permissions Using deepuninstaller

1. Open deepuninstaller.
2. Click on Extended Functions (or Advanced Features).
3. Select the Fix specific folder permissions button.
4. Navigate to the folder path indicated in the error message and click Select Folder.Image PlaceholderFor example, if the error refers to a file named viewconf.xxx, navigate to the parent cfg folder.
5. After successfully repairing permissions, attempt to install the software again.

3. Scan for Viruses

If the error persists after confirming that permissions were granted to the specified folder:

1. Use antivirus software to scan for viruses.
2. Finally, attempt to install the software.