{"id":197,"date":"2026-01-04T00:23:14","date_gmt":"2026-01-03T16:23:14","guid":{"rendered":"http:\/\/106.53.47.238\/?p=197"},"modified":"2026-01-09T08:54:46","modified_gmt":"2026-01-09T16:54:46","slug":"197","status":"publish","type":"post","link":"https:\/\/deepuninstaller.com\/de\/197.html","title":{"rendered":"Error: &#8216;Microsoft Edge can&#8217;t read and write its data directory&#8217; During Autodesk Product Startup"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Issue:<\/h2>\n\n\n\n<p>When launching an Autodesk product, the following error message appears:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>We couldn't create the data directory\nMicrosoft Edge can't read and write to its data directory:\nC:\\Program Files\\Autodesk\\AutoCAD2023\\.WebView2\\1\\EBWebView<\/code><\/pre>\n\n\n\n<p><strong>Note:<\/strong>&nbsp;The folder path may vary depending on the product version and installation location.<img data-dominant-color=\"f3f3f2\" data-has-transparency=\"false\" decoding=\"async\" class=\"wp-image-497 not-transparent\" style=\"--dominant-color: #f3f3f2; width: 500px;\" src=\"https:\/\/deepuninstaller.com\/wp-content\/uploads\/2026\/01\/78.png\" alt=\"\"><\/p>\n\n\n\n<p>This message may be followed by a dialog box stating that the customization file cannot be found:<img data-dominant-color=\"eff0f1\" data-has-transparency=\"false\" decoding=\"async\" class=\"wp-image-499 not-transparent\" style=\"--dominant-color: #eff0f1; width: 500px;\" src=\"https:\/\/deepuninstaller.com\/wp-content\/uploads\/2026\/01\/79.png\" alt=\"\"><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Customization file load failed, File not found: acad<\/code><\/pre>\n\n\n\n<p>Attempting to reset AutoCAD to its default settings might also generate the following dialog box:<img data-dominant-color=\"f0f2f5\" data-has-transparency=\"false\" decoding=\"async\" class=\"wp-image-500 not-transparent\" style=\"--dominant-color: #f0f2f5; width: 500px;\" src=\"https:\/\/deepuninstaller.com\/wp-content\/uploads\/2026\/01\/80.png\" alt=\"\"><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>AutoCAD 2023 - English has not been run yet.\nThere are no settings to reset.<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\">Cause<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Insufficient end-user read\/write permissions.<\/li>\n\n\n\n<li>Corrupted Microsoft WebView2 application installation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">L\u00f6sung<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open&nbsp;<strong>deepuninstaller<\/strong>.<\/li>\n\n\n\n<li>Click on&nbsp;<strong>Extensions<\/strong>.<\/li>\n\n\n\n<li>Enter &#8220;Cannot run AutoCAD (error 2146885616)&#8221; in the search bar and click&nbsp;<strong>Suche<\/strong>.<\/li>\n\n\n\n<li>Select the button that corresponds to your software version.<\/li>\n\n\n\n<li>If this error occurs with version 2023 or above, select the &#8220;2023 and above&#8221; button.<img data-dominant-color=\"c9c8ca\" data-has-transparency=\"false\" decoding=\"async\" class=\"wp-image-412 not-transparent\" style=\"--dominant-color: #c9c8ca; width: 500px;\" src=\"https:\/\/deepuninstaller.com\/wp-content\/uploads\/2026\/01\/60.png\" alt=\"\"><\/li>\n\n\n\n<li>Click&nbsp;<strong>Start Repair<\/strong>&nbsp;and wait for the repair process to complete.<\/li>\n\n\n\n<li>Then, attempt to reopen the software.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"<p>Issue: When launching an Autodesk product, the following error message appears: Note:&nbsp;The folder path may vary depending on the product version and installation location. This message may be followed by a dialog box stating that the customization file cannot be found: Attempting to reset AutoCAD to its default settings might also generate the following dialog [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[45,43],"tags":[],"class_list":["post-197","post","type-post","status-publish","format-standard","hentry","category-cad","category-problem-resolution-hub"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/deepuninstaller.com\/de\/wp-json\/wp\/v2\/posts\/197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deepuninstaller.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/deepuninstaller.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/deepuninstaller.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/deepuninstaller.com\/de\/wp-json\/wp\/v2\/comments?post=197"}],"version-history":[{"count":1,"href":"https:\/\/deepuninstaller.com\/de\/wp-json\/wp\/v2\/posts\/197\/revisions"}],"predecessor-version":[{"id":2651,"href":"https:\/\/deepuninstaller.com\/de\/wp-json\/wp\/v2\/posts\/197\/revisions\/2651"}],"wp:attachment":[{"href":"https:\/\/deepuninstaller.com\/de\/wp-json\/wp\/v2\/media?parent=197"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/deepuninstaller.com\/de\/wp-json\/wp\/v2\/categories?post=197"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/deepuninstaller.com\/de\/wp-json\/wp\/v2\/tags?post=197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}